A2Dominion Homes Limited
201903686
The Ombudsman found maladministration in the landlord’s handling of the condition of the property when it was let to the resident..
Maladministration repairs delay
Housing association
A2Dominion Homes Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 3 published decisions.
- Maladministration 2
- Mediation / settlement 1
A2Dominion Homes Limited's maladministration rate (67%) is lower than the average for housing association (80%) across published Ombudsman determinations.
Decisions (3)
All landlordsA2Dominion Homes Limited
202010262
The Ombudsman found mediation settlement in the landlord’s handling of the landlord’s handling of an obstruction to the resident’s parking space..
Mediation / settlement complaint handling delay
A2Dominion Homes Limited
201915585
The Ombudsman found maladministration in the landlord’s handling of This complaint is about the landlord’s response to the resident’s request for an extension to her lease..
Maladministration
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