Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Ashfield District Council's maladministration rate (67%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202504626 Local authority / ALMO / TMO
The Ombudsman found maladministration, service failure, severe maladministration in the landlord’s handling of : The landlord’s response to reports of antisocial behaviour. How the landlord responded to the complaint.…
202203316
The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s rent arrears.. Total compensation ordered: £200.
202200028
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s concerns regarding the boundary hedge at the property..
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