Barnsley Metropolitan Borough Council

The Ombudsman found no maladministration, severe maladministration, maladministration in the landlord’s handling of the landlord’s: management of repairs and communication while the resident was in temporary housing…

The Ombudsman found reasonable redress, no maladministration, severe maladministration, maladministration, service failure in the landlord’s handling of The landlord’s handling of: The resident’s reports of leaks and…

The Ombudsman found severe maladministration, no maladministration, maladministration in the landlord’s handling of the landlord’s handling of: Reports of damp and mould in the property. The associated complaint. Our…

The Ombudsman found maladministration, no maladministration, severe maladministration in the landlord’s handling of : The landlord’s response to reports of damp and mould. The landlord’s complaint handling. Our decision…

The Ombudsman found no maladministration, maladministration in the landlord’s handling of the landlord’s decision about the resident’s request to install a fence. This investigation has also considered the landlord’s…

The Ombudsman found maladministration, no maladministration, severe maladministration in the landlord’s handling of The landlord’s handling of damp and mould repairs. We have also considered the landlord’s complaint…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of its resident’s request to retrieve personal belongings from her late sister’s property..

The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of living in a cold property.. Total compensation ordered: £350.

The Ombudsman found maladministration, reasonable redress, service failure in the landlord’s handling of the landlord’s handling of: Repairs to an external wall. The associated complaint..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of recurring leaks into her property and the damage caused..

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of issues with his neighbour..

The Ombudsman found maladministration in the landlord’s handling of The resident’s complaint is about the landlord’s handling of a replacement electric fire..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of: The rewiring of the resident’s property. Its contractors leaving the property in a mess after the rewiring works, and the…

The Ombudsman found service failure in the landlord’s handling of the landlord’s: Response to the resident’s kitchen adaptation request at the property. Complaint handling.. Total compensation ordered: £50.

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s reported concerns about: artex and asbestos; damp and mould; the condition of the kitchen…

The Ombudsman found reasonable redress, service failure, maladministration in the landlord’s handling of : The landlords handling of the reports of damp and mould in the residents property and the quality of the…

The Ombudsman found no maladministration in the landlord’s handling of This complaint is about the landlord’s decision not to renew the resident’s kitchen and bathroom..

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the level of compensation offered by the landlord following a water leak in the resident’s property..

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s decision to remove trees from a garden area outside the resident’s property..

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of it being at fault in relation to a collapsed ceiling ..