Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 4 published decisions.
Bassetlaw District Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202337036 Local authority / ALMO / TMO
The Ombudsman found reasonable redress, maladministration, service failure in the landlord’s handling of : The level of redress offered by the landlord. The landlord’s response to the complaint. Our decision…
202311895
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s gas safety inspection and the decision to cap the gas supply..
202011591
The Ombudsman found service failure in the landlord’s handling of The complaints are about: The landlord’s handling of repairs at the property following a loss of electricity. The landlord’s response to concerns raised…
202002925
The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the resident’s eviction from their former property due to rent arrears, which they state arose due to errors in the…
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