BHT Sussex
202317705
The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of antisocial behaviour (ASB). The Ombudsman has also considered the landlord’s…
Landlord
BHT Sussex
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Service failure 1
- Maladministration 1
BHT Sussex's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
Decisions (1)
All landlordsLandlord Monitor feature
Monitor BHT Sussex and its peers
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.