Bolsover District Council
202326157
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of reports of noise nuisance..
Local authority / ALMO / TMO
Bolsover District Council
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 3 published decisions.
- No maladministration 3
- Reasonable redress 1
- Service failure 2
Bolsover District Council's maladministration rate (67%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
Decisions (3)
All landlordsBolsover District Council
202006688
The Ombudsman found no maladministration, service failure in the landlord’s handling of This complaint is about the:.
Bolsover District Council
202001223
The Ombudsman found service failure, reasonable redress, no maladministration in the landlord’s handling of The complaint was about the landlord’s responses to the resident’s reports in relation to the following:…
Service failure Reasonable redress No maladministration complaint handling delay repairs delay asb disrepair
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