Chorus Homes Group Limited
202004390
The Ombudsman found no maladministration in the landlord’s handling of The complaint refers to: The Landlord’s handling of a repair to the drain of the Resident’s property. The Landlord’s communication with the…
Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Chorus Homes Group Limited's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202004390
The Ombudsman found no maladministration in the landlord’s handling of The complaint refers to: The Landlord’s handling of a repair to the drain of the Resident’s property. The Landlord’s communication with the…
Landlord Monitor feature
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