Elim Housing Association Limited
202217527
The Ombudsman found service failure in the landlord’s handling of This complaint is about the landlord’s handling of reports of anti-social behaviour.. Total compensation ordered: £125.
Housing association
Elim Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 2 published decisions.
- Service failure 2
- Maladministration 1
Elim Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (2)
All landlordsElim Housing Association Limited
201809906
The Ombudsman found maladministration, service failure in the landlord’s handling of This complaint is about: a. the level of the landlord’s service charges for items such as building and grounds maintenance; b.…
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