Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Enham Trust's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
202308633
The Ombudsman found severe maladministration, no maladministration, service failure, reasonable redress in the landlord’s handling of REPORT COMPLAINT 202308633 Enham Trust 10 April 2024 Our approach The Housing…
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