Gloucester City Council
201814421
The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the Council’s assessment of the residents housing needs and banding allocation..
Maladministration asb
Local authority / ALMO / TMO
Gloucester City Council
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Maladministration 1
Gloucester City Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
Decisions (1)
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