Haringey Council

The Ombudsman found mediation settlement, service failure, no maladministration in the landlord’s handling of the landlord’s response to: The resident’s reports of anti-social behaviour. The resident’s request for a…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of damp and mould at the property, and its handling of associated repairs.. Total compensation…

The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of a leak..

The Ombudsman found maladministration in the landlord’s handling of The leaseholder complains about the landlord’s handling of the application of contact restrictions..

The Ombudsman found service failure, maladministration in the landlord’s handling of the landlord’s handling of: Various repairs to the resident’s property including repairs to the bathroom, kitchen, bedroom and balcony…

The Ombudsman found no maladministration in the landlord’s handling of The complaint is regarding: The landlord’s response to the resident’s reports of noise nuisance and antisocial behaviour (ASB). The landlord’s…

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of: the resident’s reports concerning a water leak from the property above. the associated complaint..

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the Council’s assessment of the resident’s housing application..

The Ombudsman found no maladministration, maladministration in the landlord’s handling of : The landlord’s response to the resident’s concerns about fire safety works at her property. The landlord’s complaints…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s repairs reports about a bathroom ‘pod’ extension to the property.. Total compensation ordered: £400.

The Ombudsman found service failure, maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of a roof leak , its offer of compensation for consequential damage to the…

The Ombudsman found maladministration, no maladministration in the landlord’s handling of This complaint is about the landlord’s response to the resident’s: Report of repairs at her property in August 2020. Request to…

The Ombudsman found mediation settlement in the landlord’s handling of The resident’s complaint concerns the following issues: That the property was not suitable for their needs That the property was in a state of…

The Ombudsman found maladministration, service failure in the landlord’s handling of REPORT COMPLAINT 202101286 Haringey Council 27 January 2022 Our approach The Housing Ombudsman’s approach to investigating and…

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the council’s decision to build on land which the resident used for car parking..

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s response to the resident’s reports of antisocial behaviour (ASB)..

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the landlord’s handling of the resident’s concerns that they are being overcharged on rent for their garages..

The Ombudsman found service failure, maladministration in the landlord’s handling of : The landlord’s handling of the resident’s reports of antisocial behaviour from the flat below. The landlord’s response to the…

The Ombudsman found maladministration in the landlord’s handling of the Council’s handling of the resident’s request for re-housing..

The Ombudsman found maladministration, service failure, mediation settlement, severe maladministration in the landlord’s handling of REPORT COMPLAINT 202100755 Haringey Council 5 October 2021 Our approach The Housing…

The Ombudsman found maladministration, service failure in the landlord’s handling of This complaint is about the landlord’s handling of: kitchen upgrade works to the resident’s property; the resident’s reports of…

The Ombudsman found service failure in the landlord’s handling of The complaint concerns the level of compensation offered to the resident following her reports of upsurges in her kitchen pipes..

The Ombudsman found maladministration, service failure in the landlord’s handling of : The resident’s liability to pay service charges for works which she is dissatisfied with. The landlord’s handling of repairs to the…

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s request for the resident to remove the security gate/grill from her front door..

The Ombudsman found maladministration in the landlord’s handling of The complaint is regarding: The landlord’s response to the resident’s reports of damp and mould in her property. The landlord’s response to the…

The Ombudsman found mediation settlement, service failure in the landlord’s handling of This complaint is about: The landlord’s response to the resident’s complaint about noise from taps and creaking floorboards in her…

The Ombudsman found no maladministration in the landlord’s handling of REPORT COMPLAINT 202005551 Haringey Council 29 March 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints…

The Ombudsman found service failure in the landlord’s handling of The complaint concerns the landlord’s administration of the resident’s rent account.. Total compensation ordered: £150.

The Ombudsman found service failure in the landlord’s handling of the landlord’s response to the resident’s reports of repair in her temporary accommodation to the lift and the heating and hot water system. The…

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the level of compensation offered by the landlord, in response to her request for compensation for the impact of ASB on her…

The Ombudsman found mediation settlement in the landlord’s handling of The resident complained about the landlord’s handling of their management transfer request..

The Ombudsman found mediation settlement, service failure, no maladministration in the landlord’s handling of The complaint regards the landlord’s handling of issues reported by the resident relating the implementation…

The Ombudsman found no maladministration, service failure in the landlord’s handling of REPORT COMPLAINT 201915284 Haringey Council 18 January 2021 Our approach 1. The Housing Ombudsman’s approach to investigating and…

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of a leak coming from the property above her own..