Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Harrison Housing's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202202677
The Ombudsman found reasonable redress, no maladministration in the landlord’s handling of : The condition of the property when it was let to the resident. The landlord's handling of various subsequent repairs. The…
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