Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
High Peak Borough Council's maladministration rate (67%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202122468
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the residents reports of antisocial behaviour (ASB) and harassment. The Ombudsman has considered the landlord’s complaint…
202219918
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s request to install a solid fuel heating system and a pizza oven with associated covering structure..
202205626
The Ombudsman found maladministration, no maladministration in the landlord’s handling of : The landlord’s decision to send a letter to the resident about his behaviour and handling of the associated complaint. The…
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