£454
The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s request for a boiler repair.. Total compensation ordered: £454.
Housing association
Northamptonshire Rural Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Service failure 1
Northamptonshire Rural Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (1)
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