Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 6 published decisions.
Nuneaton and Bedworth Borough Council's maladministration rate (67%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202121687
The Ombudsman found severe maladministration, maladministration, no maladministration in the landlord’s handling of the landlord’s: Response to the resident’s reports of repairs required at the property. Response to the…
201614786
The Ombudsman found severe maladministration, maladministration, no maladministration in the landlord’s handling of the landlord’s: Response to the residents reports of repairs required at the property. Response to the…
202104867
The Ombudsman found maladministration in the landlord’s handling of This complaint is about the landlord’s handling of: void property repairs to plasterwork, pipework and flooring that the resident reported at the…
202114352
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s concerns regarding grounds maintenance..
202011526
The Ombudsman found maladministration, reasonable redress in the landlord’s handling of This complaint is about: The landlord’s response to the resident’s reports of water and vegetation ingress at the property’s garage…
202103294
The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns the landlord’s decision not to renew the resident’s kitchen..
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