The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s concerns about his property’s heating system..
Maladministration heating hot water
Housing association
Peak District Rural Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Maladministration 1
Peak District Rural Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (1)
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