Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Redwing Living Limited's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
202319794
The Ombudsman found reasonable redress, service failure in the landlord’s handling of REPORT COMPLAINT 202319794 Regenda Limited 7 March 2025 Our approach The Housing Ombudsman’s approach to investigating and…
202001090
The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of: The replacement of the resident’s storage heaters. The resident’s reports of exposed wiring in the lounge. The impact of the…
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