Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Richmondshire District Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202104410
The Ombudsman found service failure, no maladministration, reasonable redress in the landlord’s handling of This complaint is about: Whether the resident was given the opportunity to postpone the works to her bathroom…
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