Landlord Record

Housing association

Severnside Housing

Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.

Key statistics

Decisions
1

Published determinations

Maladministration rate
0%

Decisions with an adverse finding

Severe maladministration
0

Most serious findings

Compensation ordered
£0

Total across decisions

Adverse findings
0

Decisions against

Outcome breakdown

Count of outcomes reached across complaint heads in 1 published decision.

  • No maladministration 1

Severnside Housing's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.

Decisions (1)

All landlords

Severnside Housing

202115584

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s reports about his attempts to purchase the property..

No maladministration

Landlord Monitor feature

Monitor Severnside Housing and its peers

Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.