Shropshire Council
202409618
The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of: The resident’s requests for window repairs and replacement. Damp and mould repairs and associated requests for health…
Local authority / ALMO / TMO
Shropshire Council
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Service failure 1
Shropshire Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
Decisions (1)
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