Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 4 published decisions.
South Holland District Council's maladministration rate (75%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202233115
The Ombudsman found maladministration, no maladministration in the landlord’s handling of : The landlord's handling of the resident’s personal belongings in his former property following a fire. The landlord's decision…
202111751
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of: The resident’s kitchen adaptation works. The resident’s complaint. The Ombudsman also assessed the landlord’s record…
202104237
The Ombudsman found service failure, no maladministration, maladministration in the landlord’s handling of REPORT COMPLAINT 202104237 South Holland District Council 15 March 2022 Our approach The Housing Ombudsman’s…
201914962
The Ombudsman found no maladministration in the landlord’s handling of : The landlord’s response to the residents’ concerns about the service charge and service delivery. The service charge payable under the tenancy…
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