£100
The Ombudsman found maladministration in the landlord’s handling of the standard of cleaning carried out at the property.. Total compensation ordered: £100.
Housing association
South Tyneside Housing Ventures Trust Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Maladministration 1
South Tyneside Housing Ventures Trust Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (1)
All landlordsLandlord Monitor feature
Monitor South Tyneside Housing Ventures Trust Limited and its peers
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.