The Ombudsman found maladministration, mediation settlement in the landlord’s handling of This complaint is about the landlord’s handling of the resident’s concerns about the plastering works and his report of damage…
Housing association
St Peters Saltley Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Maladministration 1
- Mediation / settlement 1
St Peters Saltley Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (1)
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