Tamworth Borough Council
202336512
The Ombudsman found service failure in the landlord’s handling of This complaint is about the landlord’s handling of the resident’s antisocial behaviour (ASB) reports.. Total compensation ordered: £200.
Local authority / ALMO / TMO
Tamworth Borough Council
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 8 published decisions.
- No maladministration 3
- Service failure 3
- Maladministration 3
- Severe maladministration 1
Tamworth Borough Council's maladministration rate (63%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
Decisions (8)
All landlordsTamworth Borough Council
202303925
The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s response to: The resident’s report that the contractor did not give him adequate notice of the additional work needed…
Tamworth Borough Council
202401849
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s report of a leak from the water tank in her home..
Tamworth Borough Council
202310186
The Ombudsman found severe maladministration, maladministration in the landlord’s handling of the landlord’s handling of: Damp and mould. Repairs at the property.. Total compensation ordered: £3250.
Severe maladministration Maladministration damp and mould leak water ingress repairs delay window repair
Tamworth Borough Council
202128565
The Ombudsman found service failure in the landlord’s handling of The complaint concerns how the landlord handled the resident’s request for compensation following missed contractor appointments.. Total compensation…
Tamworth Borough Council
202207084
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s request for its debris removal recharge to her after she left her former property to be withdrawn..
Tamworth Borough Council
202119843
The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns: Historical reports made by the resident of subsidence in the property. Repair work done to the property once it became…
Tamworth Borough Council
202115860
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of repairs to the resident’s WC and consequent interruption to his water supply..
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