The Papworth Trust
202014014
The Ombudsman found service failure, no maladministration in the landlord’s handling of the resident’s reports of: The level and increase of rent and service charges. Concerns about the sinking fund. The standard of…
Landlord
The Papworth Trust
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- No maladministration 1
- Service failure 1
The Papworth Trust's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
Decisions (1)
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