Trafford Housing Trust Limited

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of its request that the resident remove items from the communal area of her property..

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s complaint concerning snagging items and defects in his new build property..

The Ombudsman found no maladministration in the landlord’s handling of The landlord’s response to the resident’s concerns about the handling of the communal garden outside his home..

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s: Handling of the resident’s reports of a leak from the property above. Response to the resident’s request for reimbursement of the…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of heating issues within the property.. Total compensation ordered: £200.

The Ombudsman found service failure, maladministration in the landlord’s handling of This complaint is about: The length of time the resident had to wait to move into the property. The landlord’s response to the…

The Ombudsman found service failure in the landlord’s handling of :.

The Ombudsman found service failure, no maladministration in the landlord’s handling of The complaint is regarding the landlord’s handling of the resident’s: Reports of anti-social behaviour (ASB) and noise transference…

The Ombudsman found mediation settlement, service failure, no maladministration in the landlord’s handling of This complaint is about the landlord’s response to the resident’s report of a leak from the flat upstairs..

The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of tree maintenance next to the resident’s property.. Total compensation ordered: £100.

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns the resident’s liability to pay Trustcare charges..

The Ombudsman found maladministration in the landlord’s handling of The resident complained that they pay an ‘affordable rent’ under their tenancy, rather than a ‘social rent’.

The Ombudsman found service failure in the landlord’s handling of The resident complained about the landlord's response to his complaint that he had been left without heating and hot water for 18 months between 2016 -…

The Ombudsman found service failure in the landlord’s handling of The complaint refers to the landlord’s response to the resident’s concerns about: The grounds maintenance provided at the property. The service charge…

The Ombudsman found service failure in the landlord’s handling of the landlord’s response to multiple requests for repair works to the resident’s heating system..