Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Yarlington Housing Group's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202006045
The Ombudsman found reasonable redress in the landlord’s handling of The complaint concerns the landlord’s handling of the resident’s request to repair the back fence and gate in his property..
Landlord Monitor feature
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