The Ombudsman found maladministration in the landlord’s handling of .
The full determination
The full text of this determination is available on the official Housing Ombudsman
website (linked below).
This is a structured summary of a published determination. The official decision is the
authoritative record. Contains public sector information licensed under the Open Government Licence v3.0.
The Ombudsman found maladministration, service failure, severe maladministration, mediation settlement in the landlord’s handling of The landlord’s handling of reports of personal items that were stored in communal…
The Ombudsman found maladministration, reasonable redress, service failure, severe maladministration in the landlord’s handling of the landlord’s handing of: Response to reports that the resident had no heating and hot…
The Ombudsman found maladministration, reasonable redress, severe maladministration in the landlord’s handling of the landlord’s response to the resident’s: Concerns about ASB allegations made against her. Associated…
The Ombudsman found reasonable redress, severe maladministration, maladministration, service failure in the landlord’s handling of The landlord’s handling of the resident’s reports of leaks and the associated kitchen…
The Ombudsman found maladministration, reasonable redress, severe maladministration in the landlord’s handling of : The landlord’s handling of the resident’s reports of leaks. The landlord’s handling of the resident’s…
The Ombudsman found reasonable redress, severe maladministration, maladministration in the landlord’s handling of : The landlord’s response to the resident’s request for a new bathroom. The landlord’s handling of the…